- 24/7SOC monitoring · Managed + Security
- Local contactWindsor-Essex
- Real people9 AM to 9 PM, 7 days
Cybersecurity & Protection
Practical protection for Windsor–Essex businesses.
Security sized for offices of 10–50 people: protected devices and accounts, recoverable backups, phishing awareness and monitored threats.
- Windsor–EssexLocal, direct support
- 24/7 monitoringManaged + Security only
- 9 AM–9 PMIT support, 7 days a week
- Clear scopeDocumented service coverage
Who watches what
Local accountability.
Around-the-clock detection.
Specter Systems configures and manages your protection, explains what is happening and remains your local point of contact. Security alerts covered by the Managed + Security tier are monitored by a security operations centre.
Specter Systems
Your local contact for setup, support and coordination.
Security operations centre
24/7 threat monitoring and response for covered devices.
What is protected
Protection that covers the real risks.
A practical security stack for devices, accounts, data and the people who use them. Exact coverage depends on the agreed plan.
Endpoints & malware
Threat detection and response for enrolled business devices.
Microsoft 365 accounts
Help detect and respond to suspicious account activity.
Backup & recovery
Protect important data with suitable backup and recovery workflows.
Phishing & staff awareness
Training and simulated phishing where included.
Security event visibility
Review significant alerts and logs from connected systems.
Ongoing security review
Keep risks, gaps and recommended changes visible.
Technology behind the protection
Established tools. Explained in plain English.
The solutions shown are used where applicable to the agreed service, licensing and environment.
SentinelOne + SOC
Endpoint threat detection and response.
ConnectWise SIEM
Monitoring of relevant security events.
Axcient x360Recover
Server backup and recovery options.
Axcient x360Cloud
Microsoft 365 data backup.
Proofpoint
Security-awareness training and testing.
Microsoft 365 Business Premium
Built-in protection, properly configured.
How it is offered
Cybersecurity is part of
Managed + Security.
Security extends the managed IT foundation. After a free assessment, each business receives a written per-user proposal describing what is covered, what is optional and what is billed separately.
Compare all three IT plans- Everything in the Managed tier
- 24/7 SOC monitoring and response
- Microsoft 365 account protection
- Security log monitoring
- Staff training and phishing tests
- Annual security review
Quoted per user, per month, after a free assessment. Not a separate tier.
Why local
Small on purpose.
Local on purpose.
You call the person who knows your network. No distant call centre, no script, and straightforward support from a local Windsor-based operator.
One local point of contact
Work directly with your IT provider.
A real security partner
Covered alerts handled around the clock.
One connected service
IT management and security together.
A simple path to better security
Four clear steps. No surprises.
Free assessment
A 30-minute walkthrough of your environment and existing risks.
Written proposal
A clear recommendation, scope and per-user pricing.
Setup & onboarding
Deployment and configuration around your operations.
Ongoing monitoring
Security oversight and local coordination.
Frequently asked questions
Straight answers.
Is security monitoring really 24/7?
Security monitoring is. On the Managed + Security plan, a security operations centre watches enrolled devices and covered systems around the clock and responds when something looks wrong. IT support is separate: real people, 9 AM to 9 PM, seven days a week.
Does every plan include the SOC?
No. The 24/7 security operations centre is part of Managed + Security. Essentials and Managed cover monitoring, patching, Microsoft 365 administration and support; monitored detection and response is added with the security tier. The Managed IT page compares all three.
Can we keep our current IT provider?
Sometimes. Security is built on top of the managed IT foundation, so it depends on who manages your devices today and what your current contract allows. That gets worked out in the free assessment, before anything is proposed.
Are software licences and equipment extra?
Yes. Hardware, software licences including Microsoft 365, and large projects such as server replacements or office moves are itemized separately in the written proposal. The monthly per-user number covers the agreed service only.
Further reading
- What a 24/7 SOC actually doesA SOC is people, not software. What happens at 2:40 a.m. when ransomware starts on a laptop, and who acts.Read the article
- Microsoft 365 security you may haveAntivirus, email filtering, device management and more are in the box. Most small businesses never turn them on.Read the article
- Managed IT vs. break-fixBreak-fix means paying when things break. Managed IT means paying monthly so they break less. Five signs you've outgrown the first one.Read the article
Get started today
Know where your business stands.
A free assessment can clarify the security risks, coverage and costs for your business.