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Last Updated: October 8, 2025
Specter Systems is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Specter Systems is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
We are committed to meeting the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards Regulation (IASR).
Our commitment includes providing accessibility for our website, physical location (where applicable), customer service, information and communications, and employment practices.
Our website includes the following accessibility features:
Despite our best efforts to ensure accessibility of Specter Systems, there may be some limitations. Below is a description of known limitations, and potential solutions:
Specter Systems is designed to be compatible with the following assistive technologies:
Our services include free pick-up and delivery, ensuring that customers with mobility challenges can access our services without needing to visit a physical location. We are committed to providing accessible customer service to all individuals.
All Specter Systems staff members receive training on accessibility and how to interact with customers with various types of disabilities. We are committed to providing accessible and inclusive customer service.
We welcome your feedback on the accessibility of Specter Systems. Please let us know if you encounter accessibility barriers:
Contact Methods:
We aim to respond to accessibility feedback within 5 business days.
If you are not satisfied with our response to your accessibility concern, you may file a formal complaint:
We are continuously working to improve the accessibility of our website and services. We regularly review our website using accessibility evaluation tools and conduct user testing with people with disabilities. Our accessibility statement is reviewed and updated annually.
Accessibility of Specter Systems relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
Specter Systems assessed the accessibility of this website by the following approaches:
In accordance with AODA requirements, we have developed a multi-year accessibility plan outlining our strategy to prevent and remove barriers. Key commitments include:
This accessibility statement was created on October 8, 2025, and was last reviewed on October 8, 2025.
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